TERMS & CONDITIONS
Last updated: January 23, 2025
Table of Contents
1. Our Services
Lawtte AI provides an AI-based Reception/Intake system designed to:
- Collect preliminary legal information from users.
- Generate automated summaries, insights, or recommendations for informational purposes only.
- Facilitate a user’s exploration of potential legal issues or resources.
1.1 Not Legal Advice
All outputs generated by Lawtte AI’s system are general in nature and do not constitute legal, financial, or other professional advice. No attorney-client relationship is formed by using our Services.
1.2 Service Availability
We strive to keep our Services available 24/7, but no guarantee is made regarding uptime or reliability. Access may be disrupted for maintenance or technical issues.
1.3 Telephony and Third-Party Integrations (New)
Phone Number and Telephony: We may request your phone number or similar telecommunication details to facilitate communication, authentication, or support services. We may use SIP trunking or other telecommunication methods to manage inbound and outbound calls. If any porting or transfer of phone numbers becomes necessary, we will inform you of the process, requirements, and implications beforehand.
Third-Party AI Agent Testing Platforms: To ensure reliability and security of our AI solutions, we may integrate with or employ third-party AI agent testing or verification platforms. We will notify you in advance if and when such integrations occur, and we will provide details on how these third-party services handle your data, consistent with our Privacy Policy.
Integration with Case Management Software: For a more seamless workflow, we may request access to or an integration with your existing case management software or other platforms. Such integration and any associated data sharing will be discussed with you beforehand, and your explicit authorization will be obtained prior to implementation.
2. Intellectual Property Rights
2.1 Ownership
All content, features, and functionality (including but not limited to text, graphics, logos, button icons, images, audio/video clips, digital downloads, data compilations, and software) available through the Services are the property of Lawtte, Inc. or its licensors.
2.2 Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Services solely for your personal or internal business purposes.
2.3 Restrictions
- Reverse engineer, decompile, or disassemble the AI software or any related components.
- Use trademarks, service marks, or logos without our explicit written consent.
- Remove or alter any copyright or proprietary notices.
3. User Representations
By using our Services, you represent and warrant that:
- Eligibility: You are at least the age of majority in your jurisdiction or have parental/guardian consent if required.
- Legal Capacity: You have the legal right and authority to enter into these Terms.
- Compliance: Your use of the Services does not violate any applicable law or regulation.
- Accurate Information: All data you provide is accurate and up to date.
4. User Registration
4.1 Account Creation
You may be required to create an account to access some features. You must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials.
4.2 Account Security
- Promptly notify us of unauthorized use or breach.
- Safeguard your username and password.
- Accept responsibility for all activities under your account.
5. Purchases and Payment
If Applicable
5.1 Fees
Certain premium or advanced AI features may require a subscription or one-time fee. We will disclose any costs upfront. Payments are due at the time of purchase or on a recurring basis if subscribing.
5.2 Billing
You authorize us (and any designated third-party payment processors) to charge your provided payment method. Taxes may apply depending on your jurisdiction.
5.3 Refunds
We offer a 30-day money-back guarantee if you are not satisfied with our service. After 30 days, all sales are generally final. Any exceptions or refund policies will be stated clearly at the point of sale or subscription.
6. Policy
6.1 General Usage Policies
All Users must adhere to these Terms as well as any posted guidelines or policies on our website or within the Service interface.
6.2 Updates
We may update our policies to reflect changes in business or legal requirements. Continued use of the Services after such updates constitutes acceptance.
7. Prohibited Activities
- Use the Services in any way that violates law or regulation.
- Upload or transmit malicious software, viruses, or hacking tools.
- Interfere with or disrupt the integrity or performance of our systems.
- Submit false, misleading, or fraudulent information.
- Exploit or commercially benefit from the AI outputs without authorization.
- Engage in harassing, abusive, or offensive conduct toward others.
8. User Generated Contributions
8.1 Types of Contributions
You may submit data, documents, text, or other materials (collectively, “Contributions”) to the AI Reception/Intake system to receive automated summaries or insights.
8.2 Responsibility for Contributions
- Ensuring you have the rights and permissions to share the Contributions.
- The accuracy of the information you provide.
8.3 Review & Removal
We reserve the right (but not the obligation) to review and remove any Contributions that violate these Terms or applicable law.
9. Contribution License
By submitting Contributions, you grant Lawtte AI a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, process, and display your Contributions for the purpose of providing and improving our Services. This license remains in effect until the earlier of (a) you remove your Contributions from the Services or (b) your account is terminated, except to the extent your Contributions have been shared with others.
10. Social Media
If Integrated
10.1 Linking Accounts
Our Services may allow you to link or access certain social media platforms (e.g., LinkedIn, Twitter). You are responsible for complying with each platform’s terms and conditions.
10.2 Sharing AI Outputs
- The content is used lawfully and does not mislead recipients.
- Proper attribution to Lawtte AI is maintained when required.
11. Services Management
We reserve the right to:
- Monitor the Services for violations of these Terms.
- Take appropriate legal action against anyone violating the law or these Terms.
- Manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
12. Privacy Policy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, share, and store your personal information. By using the Services, you consent to the practices described in the Privacy Policy.
(Link or reference to Privacy Policy here.)
13. Copyright Infringements
13.1 Notice of Alleged Infringement
If you believe any content available through our Services infringes your copyright, you may submit a takedown notice in line with relevant laws (e.g., DMCA if applicable).
13.2 Repeat Infringer Policy
We reserve the right to terminate the accounts of repeat infringers in appropriate circumstances.
14. Term and Termination
14.1 Term
These Terms remain in full force while you use the Services.
14.2 Termination by You
You may terminate your account at any time by discontinuing use of the Services and (if applicable) deleting or deactivating your account.
14.3 Termination by Us
We may suspend or terminate your access to the Services for any violation of these Terms or if required by law. Upon termination, your right to use the Services will immediately cease.
15. Modifications and Interruptions
We reserve the right to:
- Modify, update, or discontinue all or part of the Services at any time.
- Perform scheduled or emergency maintenance, causing temporary interruptions.
We are not liable for any losses or damages you may suffer from these modifications, interruptions, or discontinuations.
16. Governing Law
These Terms and any dispute arising therefrom are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.
17. Dispute Resolution
17.1 Informal Negotiations
Before filing any claim, the parties agree to make a good-faith effort to resolve any dispute or claim through informal negotiations.
17.2 Arbitration
If the dispute cannot be resolved informally, it may be resolved by binding arbitration in accordance with the rules of the American Arbitration Association (AAA), unless prohibited by law.
17.3 Class Action Waiver
Users agree to resolve disputes on an individual basis and waive any right to participate in a class or collective action.
18. Corrections
We strive to ensure the accuracy of information on the Services, but occasionally there may be typographical errors or inaccuracies. We reserve the right to correct any errors or update information at any time without prior notice.
19. Disclaimer
19.1 No Legal Advice
Lawtte AI does not provide legal advice. All AI-generated outputs are for informational purposes only. Consult a licensed attorney for legal advice.
19.2 “As Is” and “As Available”
The Services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.
20. Limitations of Liability
To the fullest extent permitted by law:
- Exclusion of Certain Damages: We shall not be liable for indirect, consequential, incidental, or punitive damages.
- Cap on Liability: Our total liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid (if any) for the Services in the last 12 months.
21. Indemnification
You agree to indemnify, defend, and hold harmless Lawtte, Inc. (and its affiliates, employees, officers, and agents) from any and all claims, damages, losses, and expenses (including attorneys’ fees) arising from:
- Your use of the Services.
- Your breach of these Terms.
- Any allegations that your Contributions violate a third party’s rights or applicable laws.
22. User Data
22.1 Storage
We store and process the data you provide in compliance with our Privacy Policy. We do not guarantee that your data will always be available; backups and recovery are provided at our discretion. We do not use your data to train our models.
22.2 Usage for Improvement
We may use anonymized, aggregated data from your Contributions to improve our AI algorithms and Services.
23. Electronic Communications, Transactions, and Signatures
By using the Services, you:
- Consent to receive electronic communications (emails, notifications, etc.).
- Acknowledge that all agreements, notices, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
- Agree to the use of electronic signatures, contracts, and records.
24. California Users and Residents
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and other California laws. Please see our Privacy Policy for details on how to exercise these rights.
25. Miscellaneous
25.1 Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or additional terms published by us, constitute the entire agreement between you and Lawtte, Inc. regarding the Services.
25.2 Severability
If any provision of these Terms is deemed invalid by a court, the remaining provisions remain in effect.
25.3 Waiver
No waiver by us of any term shall be deemed a further or continuing waiver of such term or any other term.
25.4 Assignment
We may assign or transfer our rights and obligations under these Terms at any time without notice.
26. AI Reception/Intake Method
26.1 Purpose
Our AI Reception/Intake system is designed to assist with the intake process for both new and existing clients by:
- Collecting and organizing preliminary information about legal concerns or ongoing matters
- Streamlining client onboarding and facilitating updates/communication
- Enhancing efficiency by automating intake processes
This process ensures relevant details are captured accurately while providing a seamless experience.
26.2 Insights and Limitations
- Operates based on provided data without offering legal advice
- Does not assess legal merits or case evaluation
- Does not create attorney-client relationships
- All information requires professional review
26.3 Existing Clients
For existing clients, the system can:
Update Case Details
Gather updates on ongoing matters for current information
Streamline Communication
Facilitate exchange of documents and updates
Clarify Case Scope
Confirm updates are within engagement terms
26.4 User Responsibilities
Accuracy: Provide complete and truthful details
Understanding: Recognize AI limitations and non-binding nature
Confidentiality: Avoid sharing unnecessary sensitive information
27. Contact Us
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use of the Services immediately.